We have a 3 day return policy on new unopened merchandise from the date of shipment. You may return merchandise at any time during the 3 day period. It is your responsibility to inspect all of your items upon receipt of the shipment. Any claims for DOA, missing parts or damage must be reported within 48 hours of receipt of goods according to the tracking info. There will be no exceptions to this policy, making statements like ‘I just noticed it’, or ‘I just now opened the item’ or ‘I didn’t notice it earlier’ or ‘I didn’t know’, or ‘I was on vacation/out of town’ will not change the enforcement of this policy. We do not guarantee compatibility between items. If you have any questions about compatibily please ask before placing your order. We will not accept returns due to incompatibility. No refunds will be given on any used merchandise or any of the following items: cartomizers, atomizers, replacement coils, mesh, drip tips, wick or wire. All other merchandise must be in new un-used condition to be eligible for a refund. A 10% restocking fee will be applied to merchandise returns. A return shipping label may be sent for return orders at our discretion, otherwise the customer is responsible for return shipping. All returns will be inspected upon receipt. If the items do not meet the return criteria no refund will be given. Any items that fail to meet the return criteria will have the option to be returned to you at the expense of actual shipping charge in both directions. If payment for both the return shipment and shipment back are not received within 30 days the items will be considered abandoned. Shipping charges will not be refunded. All returns must have prior written authorization. To request authorization please use our contact form and choose the subject heading ‘RMA Request’. All returns that do not have prior authorization or require a signature will be rejected.
Earn 1 point on every $1 you spent! SITEWIDE!
It pays to go with MyRewards. Every time you make a purchase with WetVapes.com, you’ll receive 1 reward point for every dollar spent on your pre-tax purchase amount. It’s a great way to save on your next purchase whether it’s for you or someone special.
Here’s how it works:
1. Once you’ve placed your order and it has shipped, your MyRewards point will be added to your account and are redeemable for 365 days thereafter
2. To view MyRewards, simply log in to your account and view it through “My Account Tab”
3. Enter the total amount (in points) you’d like to redeem, minimum amount to redeem is 50 points
4. You’re now ready to save on your next purchase. Upon placing your order, you available MyRewards will automatically be deducted from the pre-tax purchase amount
500 points = $10
1000 points = $20
2500 points = $50
5000 points = $100
*Minimum Points Required to Redeem is 50 points